Is a buyers advocate worth it?

Sometimes. A buyers advocate is worth it when they save you more than the fee, through a better price, a better property or a mistake you'd otherwise have made. They're not worth it if you know the area well, have the time to search and negotiate yourself, or your budget can't carry the fee comfortably.

Buyers agent or buyers advocate?

They're the same job. Both work for the buyer, not the seller, and are paid by the buyer. MoneySmart describes a buyer advocate as someone "paid a fee to work on behalf of a buyer to evaluate and negotiate a property purchase." "Advocate" is the more common name in Victoria; "agent" elsewhere.

What the job involves

1

Sets the brief. What you can spend, what the property has to do for you, and where it makes sense to look.

2

Finds the property. Including ones that never reach the big listing sites.

3

Checks it. The building, the rent it can earn, and anything that would make it hard to hold or sell.

4

Negotiates and bids. On your behalf, at private sale or auction.

5

Sees it through. From the contract to settlement, alongside your solicitor and your lender.

What the fee has to earn back

Whatever an advocate charges, the fee has to come back to you in one of three ways, or a mix of them:

  • A lower price. What they negotiate off the price, compared with what you'd have paid yourself.
  • A better property. One that rents better, or holds its value better, than the one you'd have found.
  • Time. The weekends, the inspections and the travel, especially if you're buying in another city.

No one can promise the first two in advance, and you should be wary of anyone who does. What you can do is ask how a firm decides what to buy, and judge whether that's better than what you'd do.

Property Brain's fees, in dollars

The real case for one: the mistake you don't make

For most investors, the bigger risk isn't paying a little too much. It's buying the wrong property: one with a building problem the inspection didn't catch, in a street that's hard to rent, or in an area where too many similar homes are coming. That kind of mistake can cost more than any fee, and it's hard to undo. A good advocate's main job is to stop it happening.

When you shouldn't use one

  • You know the area better than they do.

    If you've lived there for years, watch every sale and know which streets rent well, an advocate may add little.

  • You have the time and you're comfortable negotiating.

    Including at auction.

  • Your budget can't carry the fee.

    If paying it would stretch your deposit or leave you without a buffer, buy without one, or wait.

  • You want someone to choose for you without understanding why.

    A good advocate explains every recommendation. If you're not going to read it, the fee is buying less than it should.

Questions to ask any buyers advocate, including us

  • How do you charge, and does your fee change with the price?

    A percentage fee rises when you pay more. A fixed fee doesn't.

  • Are you paid by anyone else?

    Ask whether the firm receives anything from developers, selling agents or anyone else involved in the sale, and get the answer in writing.

  • What's in the fee, and what isn't?

    Ask before you sign.

  • What have you bought, where, and when?

    And ask what didn't go to plan.

  • Who will I deal with?

    The person who sells you the service may not be the one who does the work.

Our answer to the second question: Property Brain takes nothing from selling agents; only the buyer pays.

Buyers advocate questions

It can be, when the agent saves you more than the fee, through a better price, a better property or a mistake you avoid. It usually isn't if you know the area well, have time to search and negotiate, or the fee would stretch your budget.

Want an honest answer for your situation?

Tell us what you're looking to buy, where and on what budget. If you don't need a buyers advocate, we'll say so.

You'll hear back within the hour in business hours, and by 9am the next business day after hours.

Property Brain

Sources

  1. 1

    MoneySmart (ASIC), glossary: buyer advocate.

    https://moneysmart.gov.au/glossary/buyer-advocate